Gift Vouchers to Give Away

Buy Vouchers
Vouchers can - if they are offered in the store - be purchased like normal items. As soon as you have bought a voucher and it has been activated after successful payment, the amount will appear in your shopping cart. Now you can send the desired amount by e-mail via the link "Send voucher".

How to Send Vouchers
To send a voucher, please click on the link "Send voucher" in your shopping cart. To send a voucher, we need the following information from you:
  • First and last name of the recipient.
  • A valid email address of the recipient.
  • The desired amount (you can also send partial amounts of your credit).
  • A short message to the recipient.
Please check your information once again before sending. You have the possibility to correct your data at any time before sending.

Shop With Vouchers
Once you have credit, you can use it to pay for your order. During the checkout process you will have the opportunity to redeem your credit. If the credit is less than the value of the goods you must choose your preferred payment method for the difference. If your credit exceeds the value of goods, the remaining credit is of course available for your next order.

Post Vouchers
If you have received a voucher by e-mail, you can post the amount as follows:
  1. Click on the link provided in the email. If you do not have a personal customer account yet, you have the possibility to open one.
  2. After you have placed a product in the shopping cart, you can enter your voucher code there.

In Case of Problems
If, contrary to expectations, there should be problems with a voucher, please contact us by e-mail:

Please describe the problem as accurately as possible.

Important information includes: Your customer number, the voucher code, error messages from the system, and the browser you are using.

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